Dear John, Hamish and Pana
Buying a car was a daunting experience to me. With the help of my son Wayne, we looked at cars on Internet. The problem was that I didn't even know what sort of car I wanted, apart from the criteria that it must not look like a "Grandma car"!
From the moment I met Hamish and my now-new-car, I knew that I was in good hands! I studied a paper, Services Management, through Massey University years before, which was such an eye opener to the old adage, "quality customer service". Working in a service industry myself, I can only say that YOU HAVE NAILED THAT BRIEF! Thank you, thank you! You treated me with such dignity, did all the paperwork and transfer of ownership with professional ease, and I drove off in my new car, thinking, "why did you panicked about car sales people"? You are such lovely and genuine people and I feel so proud to meeting you! I will strongly recommend you to everybody I know, and you will be my only stop next time I need to replace my car. I like the fact that you can source any car/model, even if you have not got it in stock! Good on you!!
Thank you once again, John, Hamish and Pana! I appreciate your efforts so much!
With kind regards,
Annalie Korkie - Hamilton
I purchased my Mazda 6 from Hamish about 4 months ago and I'm very happy with my purchase.I was never pressured to make a decision and test drove the car 3 times. The paper work was quick and easy and I am very happy to recommend Westend Autos. I'm happy for Hamish to give out my phone number if you wish to check this feedback is geniune.
Carol - Te Awamutu
Oh well here we go again yet another purchase from Westend Autos. This will be car number six my family have bought from Hamish, Pana and John and yet again a great showroom presented vehicle on our arrival. After the test drive and the discussion to buy the vehicle it took just 15 minuets to sort the paperwork out and be on our way home with our new
car. You make it to easy to be able to get a new vehicle. (see you again soon.)
Paul and Wendy - Tokoroa
We would like to thank Hamish and Pana for their friendliness and professionalism when we purchased our daughters new car on Saturday 26 July 2014. We appreciated that the VTNZ inspection had been completed prior to us viewing the car and that all the paper work was organised and ready to sign making the transaction very comfortable and easy.
Thank you again for making the purchase as stress free as possible.
Our daughter is very happy with her new car!!!!!
Logan, Barbara and Alice McPherson - Auckland
A huge big thanks to Hamish and Pana for such easy, quick and friendly dealings. From the first point of communication to the delivery of my vehicle, to my door, I couldn't have asked for better. My family and I absolutely love our new Holden Cruze (nicknamed Holly). We got a beautifully presented vehicle for a bargain. Thank you both again.
Haven Tahere - Raglan
Very pleased with the recent purchase of the Mazda 6 LTD, such a great car & well presented, An absolute dream to drive ! Great service & pleasure to deal with your company.
Ian Roycroft - Auckland
We are delighted to let you know that we are absolutely thrilled with our Vehicle. It is perfect for towing our Caravan and we are really satisfied with the service we received from you all. We would recommend you all to everyone. Cheers and Thank You,
Bruce and Yvonne Thomas - Kawerau
Thank you Hamish for the deal yesterday with the Hiltons. I feel you and your family were great to meet. I wish there were more people like that in the world. Thanks for the ford. Soon Anne will be looking for another car, will contact you.
Errol Hilton - Taupiri
I am very happy with my purchase from Westend Autos LTD. Honest and helpful with pre-purchase inspection provided. I enjoyed being able to spend time looking over the car and having time to be comfortable that it was the one I wanted. Thank-you Hamish and Pana. I will not hesitate to do business with you again.
Hugh Goodacre - Putaruru
Very happy with the service from Hamish when buying our car from Westend Autos. Got a great car in excellent condition and for a good price compared to other dealers. Easy to deal with and no pressure. Would recommend to family, friends and others. Thanks
Steve Buckingham - Hamilton